PRIVACY NOTICE
We, NEXT ENERGY SDN. BHD. (Reg No: 1369000-P), view your personal data privacy seriously. This notice is issued to the requirements of the Personal Data Protection Act 2010 and its relevant Regulations and Standards (collectively, the “PDPA 2010”). We are committed to protecting all Personal Data kept by us and provided by our members in accordance with the PDPA 2010.
Information collected
“Personal Data” means any personal information relating to you that is made available to Next Energy due to your registration with Next Energy, and this includes and shall not be limited to such your name, age, gender, Identity Card No., date of birth, contact details (address, email, phone numbers), family information (marital status), information about your transactions with Next Energy such as bank account number, account balances, and account activity. In addition, Next Energy from time to time requests for certain other personal information that may be relevant for Next Energy, such as but not limited to opinions and other personal identifiable information that would be considered as “personal data” under the PDPA 2010.
General Principle
Next Energy will use, process, record, hold, store, share and disclose (“process”) Personal Data with your consent.
If you are under 18, you should ensure that you obtain the consent of your parents or legal guardian before using our services.
To send you information, promotions and updates including marketing and advertising materials in relation to our services and those of organizations selected by Next Energy.
Information Sharing
Next Energy will not use or disclose your Personal Data without prior written consent, except for the purposes as described below:
To companies and organizations for the result delivery of our contracted obligation, or for purposes of recovering any amount due to Next Energy, in the manner of aggregated and non-identifiable information.
To companies and organizations that act as our payment channels.
To other service providers or third parties nominated by Next Energy, for purposes of establishing and maintaining a common database of members or processing data as an outsourced entity.
To protect Next Energy’ vital interests.
For the administration of justice.
To promote any of Next Energy’ services; or products, services and special offers of third parties whose products and services we think may be of interest to you.
For the exercise of any functions conferred on any person by or under any law.
Information Access
Any customer who have provided his/her Personal Data prior to this notice, may contact Next Energy using the contact details set out below to know what types of Personal Data have been processed and the purpose for the processing.
You will be given the opportunity to ‘opt-out’ of having your Personal Data used for purposes not directly related to the Services or Next Energy’s Websites at the point where Next Energy asks for information. If you do not wish to receive our promotional updates you may opt-out of receiving these communications by contacting Next Energy at the contact numbers listed below.
Security Measures
Next Energy will take prudent steps to safeguard the confidentiality and security of all Personal Data, including appropriate procedural, organizational and technical steps to protect personal data from accidental or unlawful destruction or accidental loss, alteration or disclosure.
In executing our responsibilities with respect to the confidentiality of Personal Data, a number of safeguards will be employed, appropriate to the sensitivity of the information, to protect Personal Data against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Such safeguards will include physical measures, organizational measures and technological measures, such as locked filing cabinets, restricted access to offices, security clearances and limiting access on a “need to know” basis and use of passwords and encryption. Procedures for implementing these measures will be communicated to all Next Energy employees and third parties to ensure compliance with this principle.
Data Integrity Principle
Next Energy strives to maintain complete, current, and accurate information about its customers. Any inaccurate information that is brought to Next Energy’ attention will be corrected as quickly as possible after notification. Procedures will be maintained to ensure that any reported inaccuracies are promptly and effectively handled and that members’ information remains as accurate, current and complete as possible.
Information Access
You are able to have access to your Personal Data that we have in our possession or control and may request that your Personal Data be amended for purposes of accuracy and completeness. If you would like to delete your Personal Data from our system, please contact us according to the information provided below. We will use commercially reasonable efforts to honor your request, however, we may retain a copy of your records as required by law or for other legitimate business purposes.
NEXT ENERGY WEBSITE
When a customer visits www.nextenergy.my, the web servers generally record anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of our website and monitor its performance. From time to time we may also use third parties to analyse this anonymous information.
Next Energy is committed to protecting the Personal Data of all members. If you have any questions in relation to this Privacy Notice, please contact us at:
Phone: 017-7266177 between 9.00am and 6.00pm Monday to Friday.
Email: info@nextenergy.my
Next Energy reserves the right to change any portion of this Notice from time to time. We will announce such changes through our dedicated webpage [www.nextenergy.my] or via any other mode Next Energy views suitable.